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An error occurred while trying to report this transaction to the merchant.

Using SIM Integration, with relay response = true and x_relay_url = http://www.evergreenarts.org/order_relay.php

which is stripped down to basic HTML headers and "hello world".

 

Account settings, transaction key, response URLs, all set correctly. I get the gateway payment form just fine.

 

Was working fine for about 6 months, then around 6/13 started throwing the error:

 

An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.

      This transaction has been approved.
It is advisable for you to contact the merchant to verify that you will receive the product or service.

 

It comes back in a blink, there's no few seconds timeout issue.

 

Not sure what else to check. The merchant website is on a shared server, which has been known to switch things up without telling me, but I can't think what they might have done to cause this.

 

The account was "locked" for failure to update the password, could that reset something, or necessitate creating a new transaction key?

 

Appreciate any help...

 

 
BruceQ
Member
11 REPLIES 11

I have published to a sub-domain and the same result. Try http://meals42.abstracttechnology.com

I just try it, and it work fine. You must have it figure out.