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[CIM] Getting error message: "The transaction ... greater than the maximum amount allowed"

Hello

 

When I attempt to make a payment on a vaulted card for a large around, ex: 90,000 I get the following error:

 

'3,2,49,The transaction amount submitted was greater than the maximum amount allowed.,,P,0,,,65965145.23,CC,auth_capture,2685,,,,123 street city, state 11220,,,,,,,,,,,,,,,,,,65CC6C6015634497A32815753F2E8BC7,,,,,,,,,,,,,XXXX1048,American Express,,,,,,,,,,,,,,,,'

 

The transaction goes find if the amount is low, ex: 250, 2500. My question is, is there a limit on how much the user can be charged? If so, is that a configurable settings?

 

I am using a development account for testing.

 

Thanks,

Aziz

Azizsaleh
Member
1 ACCEPTED SOLUTION

Accepted Solutions

Hello @Azizsaleh

 

In a production account, the transaction limit is set by the Merchant Service Provider (MSP).  

 

The maximum length of the amount depends on the processor.

 

Richard

View solution in original post

RichardH
Administrator Administrator
Administrator
2 REPLIES 2

Hello @Azizsaleh

 

In a production account, the transaction limit is set by the Merchant Service Provider (MSP).  

 

The maximum length of the amount depends on the processor.

 

Richard

RichardH
Administrator Administrator
Administrator

Thanks.

 

It took me a while to notice that the actual charge is over 10 characters.

 

Aziz