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Member
griffalan
Posts: 5
Registered: ‎11-04-2012

Ebay Integration - Help! Authorize.net not an option.

I have registered with Authorize.net and setup an account on ebay.  I went through Site Preferences inputting Transaction Key and API Login information.

 

When checking out, I deselect the paypal option and select  "Credit Cards" as a buyer payment.  When I go to finalize the auction, it says the below.

 

Does anyone know what's going on?  Ebay telling me to call Authorize.net, but I have a feeling it's on Ebay's Side. 

 

 

 

"ou can not submit your listing due to the following problems

 
Attention!

In order to use the credit card option you need to have both a valid Internet Merchant account and a payment gateway in place to secure the transactions. To find out more about this please review the information on the following page:

At this time the only compatible gateways for use on eBay are Payflow and Authorize.net. If you are ready to setup your payment gateway you will find instruction under “Setting up a payment gateway for your Internet merchant account” on the following page:

Once you have setup your gateway please contact customer support to make the appropriate adjustments to your account to start accepting credit cards.

For complete list of approved gateway companies go to the

Expert
RaynorC1emen7
Posts: 3,356
Registered: ‎03-08-2010

Re: Ebay Integration - Help! Authorize.net not an option.

Once you have setup your gateway please contact customer support to make the appropriate adjustments to your account to start accepting credit cards.

 

did you do that step?

Member
griffalan
Posts: 5
Registered: ‎11-04-2012

Re: Ebay Integration - Help! Authorize.net not an option.

Wow.  thanks for the quick reply.  

 

I did not contact customer support to do the setup.  is their any additional cost involved?  Or is it just a few boxes that require checking on their side?

 

Thanks

RichardH
Posts: 543
Topics: 18
Kudos: 26
Blog Posts: 18
Registered: ‎12-05-2011

Re: Ebay Integration - Help! Authorize.net not an option.

[ Edited ]

Hi Griffalan,

 

The instructions for setting up your Ebay account to accept credit cards with Authorize.Net is available here: http://pages.ebay.com/help/pay/checkout-preferences.html#payflow

 

You may also access the setup page for your merchant account by going directly here: https://arbd.ebay.com/ws/eBayISAPI.dll?SetUpPaymentGateway&pgw=2

 

As part of the setup, you'll need to provide your API Login and Transaction key by logging into the Merchant Interface at https://account.authorize.net.  If you need assistance with these two items, there is an excellent video tutorial here:  http://www.authorize.net/resources/videos/API_640x480.html 

 

Of course, if you still have trouble, please feel free to contact customer support.  They will be happy to assist you.

 

Richard

 

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Pro Tip: Never use test mode in the sandbox, instead use the Error Generation Guide.
New Video: Getting Started with Authorize.Net Developer Training Video.
Expert
RaynorC1emen7
Posts: 3,356
Registered: ‎03-08-2010

Re: Ebay Integration - Help! Authorize.net not an option.

I did not contact customer support to do the setup.  is their any additional cost involved?  Or is it just a few boxes that require checking on their side?

 

The message is from ebay, so you will need to contact ebay for that.

Member
griffalan
Posts: 5
Registered: ‎11-04-2012

Re: Ebay Integration - Help! Authorize.net not an option.

Thanks for all your help guys.  Still not working.  I tried calling Authorize.net and they could assist...

 

The only other thing i've noticed when I sigining up for a account is it is listed as

 

Credit Cards

Skrill

Paymate

Propay

 

I selected Credit Cards from the list.  I did not see Authorize.net as a payment option.  Still getting error from first page.

Member
griffalan
Posts: 5
Registered: ‎11-04-2012

Re: Ebay Integration - Help! Authorize.net not an option.

So I got it listed...

 

The issue is ebay told me I have to accept Paypal before I can accept credit cards.  Is this true? 

 

I do not want to Use Paypal.  Is their anyway for me to get around this?  The whole point of authorize.net was to avoid paypal usage...

 

Is anyone else experiencing this?  Forced paypal to use Authorize.net?

Member
RainbowsofLight
Posts: 1
Registered: ‎08-09-2013

Re: Ebay Integration - Help! Authorize.net not an option.

Did you ever get this resolved in it's entireity? I had the exact same problem to start..." card code required error 33" but tried countless permutations and nothing worked on Authorize or Ebay side. Also, I already had Paypal as acceptable payment so this was not causing it. Please help- I've wasted 6 hours on this already....Thank you.

RichardH
Posts: 543
Topics: 18
Kudos: 26
Blog Posts: 18
Registered: ‎12-05-2011

Re: Ebay Integration - Help! Authorize.net not an option.

Hello RainbowsofLight,

 

Just to confirm, do you have the "Require buyers to pass Card Security Code/Verification Value (CSC/CVV) checks." field selected on your eBay account?

 

download (13).jpg

 

Richard

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Pro Tip: Never use test mode in the sandbox, instead use the Error Generation Guide.
New Video: Getting Started with Authorize.Net Developer Training Video.