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Is ARB based transaction refunded through sandbox account ?

Hi Guys,

 

Is ARB based transactions refunded through sandbox account. I am trying to refund ARB based transaction, but it gives me E00051 error that shows Original transaction was not issued for this payment profile. However, i am passing the correct values for customer profile id, payment profile id, transaction id and amount. Please hepl !

Bilal
Member
2 REPLIES 2

Hello @Bilal

 

You may have better success just using the transaction id and amount instead of the customer profile.  If you don't have the expiration date, you can use getTransactionDetails.

 

Richard

RichardH
Administrator Administrator
Administrator

Hi,

i am using CIM refund function which accepts customer id, payment profile id, transaction id and amout. but i am not able to do for ARB transactions. i have all these parameters and very well works for single transactions. I passed the transaction id with amount and left blank the other parameters, but it throws me exception like invalid datatype for customer profile id.