Remove hold

Hi.

 

We place a hold on our users cards as part of the charge. The hold is placed immediately, then the actual charge is placed later. However, the users have the option to cancel their purchase - in which case we dont place a charge. We let the hold expire. I was wondering, in case of user cancellation, if i 'void'ed the hold transaction - would that mean an earlier release of the hold from the user's account?

thathoo
Contributor
1 REPLY 1

yes, a void would release it faster, but it still depend on their credit card issuing bank when it will be released.

RaynorC1emen7
Expert