cancel
Showing results for 
Search instead for 
Did you mean: 

void transactions - credit card statement

Hi All -

 

I am not sure where to post this question.

Once issued void to the previous authorized txn, on authnet I see it void (set charges to zero), but on credit card statement still shows pending amount. Is there any way we can reflect the zero amounts or take it out from the statment?  This pending amount is preventing customer spending capacity... 

 

Thanks

siripr
Member
1 REPLY 1

Once you void a transaction, it up to the customer credit card issuer how fast it remove from the statement.

RaynorC1emen7
Expert