Authorize.Net Sandbox FAQs

by Moderator Moderator on ‎09-28-2011 01:42 PM - last edited on ‎10-14-2014 08:53 AM by Administrator Administrator (44,853 Views)

Authorize.Net provides the developer sandbox to help you get your integration ready. Create your free sandbox account with your own login ID and password.


You can access the sandbox Merchant Interface at  using the Login ID and Password you created. If you forgot your Login ID or Password, you can use the links located on the login page to request that information. 


What are the limitations the sandbox?

  • The Merchant Profile section is not available in the sandbox.
  • Quickbooks Download and Sync for Quickooks are not available.
  • Testing refunds on eCheck.Net transactions will not work because eCheck.Net settlement is not simulated in the sandbox.
  • VPOS is not available in the sandbox.

What is the answer for my secret question ‘What is your pet’s name?’

  • The default secret answer for all test accounts is "Simon". 

What are the card types enabled in the sandbox?

  • Visa, MasterCard, Discover and American Express are enabled by default.

Can I test refunds in the sandbox?

  • Yes, you can process normal refunds and also submit unlinked refunds in the sandbox using Expanded Credit Capabilities (ECC). ECC allows you to issue refunds on transactions more than 120 days old, and issue refunds for transactions that were not processed through your Authorize.Net account. It is enabled automatically in the sandbox. ECC is a free feature, but please note that for production accounts, ECC is subject to approval. The account owner or administrator will need to fill out a form to enable this service.

What are the Value Added Services (VAS) I can test in the sandbox?

  • All VAS are enabled on a Card Not Present (CNP) test account which includes Advanced Fraud Detection Suite (AFDS), Automated Recurring Billing (ARB), eCheck.Net and Customer Information Manager (CIM). 

Is eCheck.Net enabled or do I need to apply for it?

  • Yes, it is enabled by default, but with low volume limits. The monthly volume limit is $5000 while the maximum transaction size is $100.  Transactions larger than these amounts always return straight decline.You can request raising these limits.

What are the enabled eCheck.Net transaction types in the sandbox?

  • The following eCheck.Net types are enabled: PPD, WEB and CCD. You will need to send an email request to enable TEL, ARC and BOC. Please see the eCheck.Net User Guide or our Glossary  for more info on these transaction types.

Where can I get test bank account numbers to charge an eCheck.Net transaction?

  • We do not have any eCheck.Net test numbers to use for testing. Instead you should use any bank’s valid routing number and then random, fake numbers for the account number.

Can you refund an eCheck.Net transaction in the sandbox?

  • eCheck.Net transactions do not settle in the sandbox. This means that it is not possible to submit refund (x_type=credit) eCheck.Net transactions in the sandbox.

Do I have to request automatic settlement or request to have the ability to refund a transaction on my test account?

  • Settlement is automatic and happens once a day at the Transaction Cut-Off Time configured in the sandbox merchant interface.  You can change this within the sandbox merchant interface by editing the Transaction Cut-Off Time settings under the Account section.

What is the business name or merchant name that is set up on my sandbox account?

  • The merchant name is always set as the user’s name you entered when applying for a sandbox account . This is what’s going to show on the transaction receipts. This can be changed by sending a request to

If I need to change or update anything on my sandbox account, who do I contact?

by Varun2014 ‎09-08-2014 09:18 PM - edited ‎09-08-2014 09:22 PM



I just want to know how i can close my sandbox account. Is there a way to Inactive it for a while and then Activate it again? 



by Administrator Administrator ‎09-09-2014 07:59 AM - edited ‎09-09-2014 07:59 AM

Hello @Varun2014 ;


You can request closure of your sandbox account using the form at  If you need a sandbox account in the future, just create a new sandbox account at



by cduran83 on ‎12-25-2014 02:53 PM


I'm new to  I have a sandbox account just playing around with it.  

I'm trying to get a successful authorize or charge to work through the sample textboxes there and I keep getting an error message.

Do I have to put a valid credit card information in the sandbox text fields to get an actual valid response?

by shivagunta89 ‎02-03-2015 10:39 PM - edited ‎02-03-2015 10:42 PM

Hi Am using CIM to Mangae Profile for USers am
Getting Register and i want showing mange payments in hosted form but  when i requested am getting "
Customer Information Manager is not Enable ", i refered, In Merchant Profile We need to enable that  but in test account i didn't get Manage Profile link what to do is there any chance to enable CIM in Test Account.



Thank You

by Administrator Administrator on ‎02-04-2015 08:20 AM



If you are developing in the sandbox, CIM should be enabled by default.  If you still receive this error, submit a support request at  Be sure to include the sandbox gateway ID or API Login on the form.



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