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Authorize.Net Test Account FAQs

by Moderator Moderator on ‎09-28-2011 01:42 PM - last edited on ‎12-12-2011 11:12 AM by Administrator Administrator

Authorize.Net provides free test accounts to help you get your integration ready. You can sign up for an Authorize.Net test account by filling out the form at https://developer.authorize.net/testaccount.  It will ask you to create your own login ID and password. One important thing to know is the type of account you need, CNP or CP. For help figuring out which type you need, please check out this blog post. Once you have your test account, you can access it using the Merchant Interface at https://sandbox.authorize.net  or https://test.authorize.net using the Login ID and Password you created when requesting your test account. If you forgot your Login ID or Password, you can use the links located on the login page to request that information. 

 

• What are the limitations of a test account?
> The Merchant Profile section is not available on test accounts.
> Testing refunds on eCheck.Net transactions will not work because eCheck.Net settlement is not simulated on test accounts.
> VPOS is not available on test accounts. You can use a CP test account and log in to the Card Present Merchant Interface, but when you click on the VPOS login link, you will get an error.
> The Authorize.Net iPhone app will not work with test accounts.

 

• What is the answer for my secret question ‘What is your pet’s name?’
If you got your test account after October 2010 and have not changed the secret answer on the account, the default secret answer for all test accounts is "Simon". The default answer for all accounts  set up before October 2010 was ‘answer ‘.

 

• What are the card types enabled on my test account?
Visa, MasterCard, Discover and American Express are enabled by default.

 

• Can I test refunds on my test account?
Yes you can process normal refunds and also submit unlinked refunds on your test account using ECC. Expanded Credit Capabilities (ECC) allows you to issue refunds on transactions more than 120 days old, and issue refunds for transactions that were not processed through your Authorize.Net account. It is enabled automatically on test accounts. ECC is a free feature, but please note that for live accounts, ECC is subject to approval. The account owner or administrator will need to fill out a form to enable this service.

 

• What are the Value Added Services (VAS) I can sign up for on my test account?
All VAS are enabled on a Card Not Present (CNP) test account which includes Advanced Fraud Detection Suite (AFDS), Automated Recurring Billing (ARB), eCheck.Net and Customer Information Manager (CIM).

 

• Is eCheck.Net enabled or do I need to apply for it?
It is enabled by default, but with low volume limits. The monthly volume limit is $5000 while the maximum transaction size is $100. You can always send a request to raise these limits. If you don’t, it will give you a straight decline if you try to run a transaction that is more than your transaction size limit.

 

• What are the enabled eCheck.Net transaction types on my test account?
The following eCheck.Net types are enabled: PPD, WEB and CCD. You will need to send an email request to enable TEL, ARC and BOC. Please see the eCheck.Net User Guide or our Glossary  for more info on these transaction types.
 
• Where can I get test bank account numbers to charge an eCheck.Net transaction?
We do not have any eCheck.Net test numbers to use for testing. Instead you should use any bank’s valid routing number and then random, fake numbers for the account number.

 

• Can you refund an eCheck.Net transaction on test accounts?
Please note that eCheck.Net transactions do not settle within our test environment. This means that it is not possible to submit refund (x_type=credit) eCheck.Net transactions to a test account.


• Do I have to request automatic settlement or request to have the ability to refund a transaction on my test account?
Before October 2010 we had to manually initiate settlement, but now it’s automatic just like production accounts. Refunds can also now be processed without a request. If you have an account older than October 2010, we recommend getting a new test account from the link mentioned above.

 

• What is the business name or merchant name that is set up on my test account?
The merchant name is always set as the user’s name you entered when applying for a test account . This is what’s going to show on the transaction receipts. This can be changed by sending an email request to developer@authorize.net.

 

• What is the default Transaction Cut-Off Time?
4 pm Pacific time. This can be changed by logging into your Merchant Interface and editing the Transaction Cut-Off Time settings under the Account section.

 

• If I need to change or update anything on my test account, who do I contact?
Please send an email to developer@Authorize.Net with your test account Payment Gateway ID or Login ID for any request for changes.

 

Comments
by patriciatruong on ‎10-27-2011 11:47 AM

How do you set a specifc time out using CIM? I want to abort a request (authorize, charge, void,etc..)  if a response is not received within so many seconds. Thanks!

by phippster on ‎11-08-2012 01:57 PM

It's really dumb that you force a change to the "secret question" 3 months after a developer sets up an account.  The test account works fine for 3 months then all of a sudden we have to answer a "secret question" which we had never configured.  Your "rude" tech support responds that we should know the default is "Simon" yet the last time we had read the documentation was 3 months ago during setup.  If no question had been setup it should just accept a new one and not force us to scan through tons of FAQs or have to speak with your rude staff.

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