ScottC

Help Authorize.Net Improve our Developer Documentation

by Moderator Moderator ‎09-06-2012 09:41 AM - edited ‎09-06-2012 09:41 AM (8,024 Views)

In an effort to improve our technical documentation, I’d like to take this opportunity to communicate directly with the Authorize.Net developer community. Since taking over all technical documentation earlier this year, I have worked with our Development, Customer Support, and Product Management departments to solicit feedback about our documentation. I have also done some proof-reading and editing.

 

Now I would like to bring you, the developers who use our APIs, into the discussion about our documentation. The documents I’m referring to can be found in the Explore API Options column on the Integration tab at http://developer.authorize.net/. These documents cover integration methods, such as AIM and SIM, and services, such as ARB and CIM. I’m also responsible for the online help in the merchant and reseller online interfaces.

 

For those of you who read the documents and are interested in participating in their improvement, I would like to start a dialogue. I have a number of questions for you. For example,

 

  • Which documents have you used?
  • Do you read the entire document or use it for reference?
  • How do you navigate through the documents? Bookmarks? Table of Contents? Text search?
  • What has your general experience with the documents been?
  • Do you know of any specific problems?
  • What do you like about our documentation? What don’t you like?

I encourage you to send me answers to these questions, as well as any other questions, suggestions, complaints, or hate-mail that you might have for me. It could be a sentence or an epic rant. All feedback is welcome, whether it’s about a typo, or you think a whole document should be rewritten. Keep in mind that changes don’t happen overnight, and that your needs might differ from the needs of other developers. I’ll do my best to ensure that our documentation meets as many of your needs as possible.

 

You can reach out to me either by responding to this blog post or by emailing documentation@authorize.net. If you communicate with me, I’d like to know how long you have been developing Authorize.Net solutions, what your experience-level as a developer is, and how long you have been using our documentation. This helps me understand the context behind your experience.

 

Thanks,

 

- Scott

Comments
by Administrator Administrator on ‎09-27-2012 01:02 PM

ScottC

 

While not a specific suggestion, I would encourage community members to add a "Documentation" tag to posts that include errors or suggestions to improve our documentation.

 

Richard

by eugene-magdev on ‎07-02-2013 01:51 PM

Hi guys!

 

Could you please update AIM XML Documentation (PDF), Partial Authorization Transaction section:

please add some info about how to set prefered amount for the first and for the rest Credit Cards.

 

Thank you

by pmwagner on ‎12-12-2013 06:44 PM

Hello, 

 

Is there any plan for documentation on implementing in WebMarix, specifically?

 

Thanks

 

Paul

by Rajesh3443 on ‎12-19-2013 05:20 AM

Hi,

     The document provided is not providing a entire knowledge about authorize.net api. When I read the PAYPAL payment api document it is very easy or it's not too complex. I did a lot of search in authorize.net but I can't how it's working? 

How the request is sent and how the response will be returned? and what are the authentications used? 

 

It's just shows an overview that how payment gateway works.

 

Is there any link or document provided for developers that would present deep knowledge in authorize.net?

 

Thanks

Rajesh

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