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Member
Webguys2
Posts: 4
Registered: 09-17-2009
0

Hmmm Interesting...

Ever since the fire at ANET shut down its service a few months back, we are receiving alot less transaction errors.  We would normally get 4-5 email errors a week where the transaction would be received by ANET but  we would never get the response relay info back resulting in an error.  Of course every time I try to call ANET about this, customer service would be clueless or give me the wrong information, of course after waiting 20-30 minutes on the phone.  Sorry had to throw that out there.  But anyway, I am glad to see that maybe ANET fixed some other problems after recovering from the fire incident.

Contributor
paul
Posts: 11
Registered: 09-10-2009
0

Re: Hmmm Interesting...

Unfortunately, it's still happening.

 

We have had the same frustration about customer service on this issue.

 

There is an extensive discussion here:
http://community.developer.authorize.net/t5/Integration-and-Testing/relay-response-not-working/m-p/6...