Since last Tuesday we have been unable to access our authorize.net CIM information via our internal ERP system. The transaction goes out to authorize.net and is accepted, however, when returned we are unable to decrypt what is being sent back. So, the result looks a mixture of different types of characters including wingdings, alpha and numeric. We have run several tests. The results were as follows, which includes testing from our internal network and our developer’s network:
Pointing to the sandbox/test authorize.net environment everything worked successfully.
- Created a new customer - PASS
- Added a credit card - PASS
- Charge a credit card- PASS
- Selecting existing credit cards - PASS
Pointing to the production authorize.net environment we received encrypted data, which we are unable to decrypt
- Created a new customer – Returned encrypted data
- Added a credit card - Returned encrypted data
- Charge a credit card- Returned encrypted data
- Selecting existing credit cards - Returned encrypted data
Additional Information: We’ve made no changes within our internal ERP environment. Our ERP system is developed in FoxPro 9(vfp9). We are utilizing pieces of a 3rd party widget/plugin called West Wind, for our authorize.net integration.
Note, we've also confirmed the same transaciton key and login information is being used on our website, and the results are being passed back readable with no issues.
