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NiceGuyIT
Member
Status: New

I was advised to submit an idea here.

 

When printing a receipt in Google Chrome, clicking on "Print using system dialog" closes the window. This happens in production as well as the sandbox.

 

STR

  1. Create a transaction.
  2. Search for the unsettled transaction.
  3. Click on the transaction ID to bring up the Transaction Detail.
  4. Click on Print to open the transaction in a new window.
  5. Click on Print Receipt in the upper right corner.
  6. Click on Print using system dialog... (Ctrl+Shift+P)
  7. The system dialog does not appear and the window closes.
  8. Hitting Ctrl+Shift+P does the same thing and causes the window to close
  9. If I do not click on Print Receipt, I'm able to get to the Chrome print dialog as well as the system print dialog.
  10. If I click on Print Receipt and stay within the Chrome print dialog, it works.

Note

  • This happens in incognito.
  • This happens in the guest window.
  • This does not happen when printing from other web pages.
  • This does not happen in Firefox.
  • This does not happen on the Mac or Linux.

Environment

  • Windows 10 Pro, Build 17134.765
  • Google Chrome Version 74.0.3729.169 (Official Build) (64-bit)
  • The default printer is a network printer that is online and available.
9 Comments

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Very interesting blog. Alot of blogs I see these days don't really provide anything that I'm interested in, but I'm most definately interested in this one. Just thought that I would post and let you know

Areba21
Member

The use of 2-part carbon-paper today is rare and normally involves an old, noisy dot-matrix postcard printer guide with software specialised in the industry. Many of the system requirements have been replaced with electronic signature capture, etc. We really need more information about which kind of company you are running to recommend this type of solution.

lirasae3
Member

Very exciting weblog. A blog I see in recent times do not surely offer whatever that I'm inquisitive about, but I'm maximum definately interested by this one. Just thought that I might post and allow you to recognize

EyesFit
Member

Unfortunately, I'm not sure if forcing the old printing dialogue is possible, but if it is read this guide, I'd still try other drivers before forcing such a workaround. I don't see any disadvantages to using the old dialogue; it's just a matter of personal preference on my part because it feels like a workaround rather than a solution.

habeg82
Member

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gaver95
Member

Would you manifest to recognize what ports that need to be enabled on a firewall to permit communique among my server and authorizeNet link. It's weird that the iptables have been configured like Cajas de seguridad for months and simply now having problems.

luisehen
Member

Please use offline cardstock printer from the list mentioned, instead of the online one. Also use normal browser, not the ignito one. 

Today, any use of two - piece carbon-paper is uncommon, and it usually entails using an ancient, expensive dot-matrix postcard printer equipped with industry-specific software. Electronic signature capturing, for example, has superseded many of the requirements analysis. To suggest this type of service, we need much more knowledge about just the type of business you run.

Hey there!

Clicking "Print utilizing network dialogue" when printing a receipt in Google Chrome dismisses the window. This occurs both in development in the sandbox.

To begin, make a transaction.
Look for the transaction that hasn't been completed.
To view the Transaction Detail, click on the transaction ID.
To open the transaction in a new window, click Print.
In the top right corner, select Print Receipt.