Posts: 1
Registered: ‎04-12-2019

API call createCustomerProfileFromTransactionRequest problem

hello guys,


So we have a system that for different reasons didn't create the customer/payment profile when needed, but we have transactions, i saw the api call createCustomerProfileFromTransactionRequest which creates the customer and payment profiles. when i try the call, it create the profiles for some but not for other transId, i saw in the documentation that, Tokenized transactions (e.g. Apple Pay) should not be used to create payment profiles. so i wonder if this is the only restriction.


any help is welcome, thanks!.

Posts: 2,725
Topics: 57
Kudos: 237
Blog Posts: 67
Registered: ‎12-05-2011

Re: API call createCustomerProfileFromTransactionRequest problem

Hello @fightmander 


When creating a customer profile using a transaction id, it must have settled within the last 120 days, otherwise creating a customer profile will fail.



Build modern websites and mobile applications without increasing PCI burden using Authorize.Net Accept

Still using SIM, DPM or AIM? Please check our upgrade guide for details on migrating to our full Authorize.Net API.