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Member
Posts: 3
Registered: ‎10-21-2011

ARB records moved to CIM

Hello Everyone,

 

Does anyone know if Authorize.net could move the ARB subscriptions, along with the credit card information, into the CIM database (create the customer payment profile for us with the ARB info).?

 

We would love to move to CIM for more control, but we really do not want everyone to re-enter their information. We feel that if customers had to re-enter credit card information we would lose a lot of business.

 

Thanks in advance

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Registered: ‎06-23-2011

Re: ARB records moved to CIM

Not something there's any scripting functionality for, as far as I know, so it's not really an integration issue per se. My advice would be to submit a ticket through your account and see if you can get a response that way.

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Member
Posts: 3
Registered: ‎10-21-2011

Re: ARB records moved to CIM

Thats for the suggestion. I've opened a ticket, but I'm hoping someone on the forums has encountered this situation.

 

Thanks again

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Member
Posts: 3
Registered: ‎10-21-2011

Re: ARB records moved to CIM

FYI:

After opening an eticket, Authorize.net said they could provided a downloadable (probably Excel file) copy of credit card information for our ARB subscriptions. Of course they are going to charge a fee for this download.

 

Thought someone in the future might like to know this.

 

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Posts: 1,609
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Registered: ‎06-23-2011

Re: ARB records moved to CIM

Really? So if someone gains access to your account login, all they have to do is submit a ticket and Authorize.net will send them a list of credit cards, with the fee being billed to you? I could understand them having some process for creating profiles and then sendign you a list of profile ID's, but this sounds like a security hole.