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ARB statuses

Hello

 

I have a questions about ARB:

1. How to update status of subscription for testing (Expiring and Suspended)?

2. When a card will be delined?

3. When AN will check and change ARB status? Our system will check status of all payments from AN in every 0h AM.

4. how much times suspended staus take? (within 30 days after delined?)

5. Creating a subscription with start day is 3/10/2014 (Occur on day 10 of every month), if update a card info on 4/10/2015 (suspended), So will AN immediately create a new transaction with the start day?

 

gldevc016
Member
2 ACCEPTED SOLUTIONS

Accepted Solutions

 

Hi gldevc016,

 

To answer your questions:

1 and 2) You can update the subscription through the Authorize.Net portal or you can also do this programmatically via the API with the ARBUpdateSubscriptionRequest.
3) All ARB subscriptions are processed every 2AM PST.
4) If the first transaction after a billing update is declined, the subscription will go into a Suspended status until it’s reactivated.  If not reactivated, it will be terminated by the next billing cycle.
5) When you reactivate a suspended subscription you are required to enter the new start date.

 

Thanks,

Joy

View solution in original post

Joy
Administrator Administrator
Administrator

Hello @gldevc016 

 

Setting subscriptions to Suspended or Expired is a system function and cannot be initiated through the API.

 

Richard

View solution in original post

4 REPLIES 4

 

Hi gldevc016,

 

To answer your questions:

1 and 2) You can update the subscription through the Authorize.Net portal or you can also do this programmatically via the API with the ARBUpdateSubscriptionRequest.
3) All ARB subscriptions are processed every 2AM PST.
4) If the first transaction after a billing update is declined, the subscription will go into a Suspended status until it’s reactivated.  If not reactivated, it will be terminated by the next billing cycle.
5) When you reactivate a suspended subscription you are required to enter the new start date.

 

Thanks,

Joy

Joy
Administrator Administrator
Administrator

thank you

Hello Joy

 

one thing:

how to use "ARBUpdateSubscriptionRequest", i can not find out in "https://apitest.authorize.net/soap/v1/Service.asmx"

to set status to "suspended" or "Expiring". 

 

thank you.

gldevc016
Member

Hello @gldevc016 

 

Setting subscriptions to Suspended or Expired is a system function and cannot be initiated through the API.

 

Richard