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Member
Posts: 1
Registered: ‎11-19-2012

AVS error message but credit card charged

Hi,

 

I am integrating authorize.net for one of client sites and it is working well - however yesterday we noticed a strange issue. We were testing the application in production mode and entered credit card details with incorrect billing address - as expected we did receive the AVS error message but credit card was charged.

 

Ideally the transaction should have been declined and any pointers on how can this be prevented/resolved.

 

Thanks

Harish

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Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: AVS error message but credit card charged

Which AVS error message? So the response code was 1, with a AVS code of something other than X or Y?

The card issuer can approved the transaction even if the AVS don't match.

 

You could change the settings on the merchant account to reject based on the AVS code.