Posts: 19
Registered: ‎12-08-2016

Accept Hosted failed to process transaction response



We're using Accept Hosted with an embedded web form. The first step, the customer fills out the basic customer data, then using ajax, we fetch a Hosted Payment token.


That token then embeds a form with an iframe communicator. Once they make the payment, the iframe communicator triggers some ajax to the server to fire off thank you emails, and log the payment completed in a database.


We've had hundreds of successful interactions, but we had one case that failed. In this case, the customer was charged, but we did not send a success email, nor was it logged in our database.


I'm looking for ideas as to how to more reliably ensure that successful transaction is recorded. Is there a webhook of some sort that has available to ping our server directly? Other ideas?