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Add a Description to the Accept hosted payment page

Testing a new Accept Hosted Payment solution and I want to set the transactionRequestType.order.description field. When I do that, the code retrieves the form token OK then goes to the payment form at https://test.authorize.net/payment/payment and it displays the description as expected. Great! But, after pressing the Pay button, it takes a little while and comes back with "Unexpected error. Please try again."

If I leave the transactionRequest.order object at null, checkout works fine.

 

The result of not being able to use the order object to set the description is the customer sees no description of what they are buying on the checkout page and their emailed receipt shows just the very generic "Goods or Services" as a description.

 

Has anyone gotten this to work or does this feature just not work?

2 REPLIES 2

I have the same issue. Is there any new information on how to get this to work? Thanks!

ALPS
Member