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Member
Posts: 2
Registered: ‎02-02-2017

Adding a Tip after authorization and/or Capture

Hello I have read some messages on this board of adding a tip afterwards transaction is completed, many say its not possible but they are really old discussions.

I tested that the Authorize.Net iOS Phone Mobile App actually does process tip but seems it does it before the authorization and/or capture process happens so just adds to the total cost. Thats not most pos system work. 

 

 

I read on one of the board posts you can link into previous transaction with the reftransid (assuming need to add authcode too) but my tries was unsuccessful. Is this still not supported or am i sending/missing some wrong info.

 

Tried transaction types 

AuthorizeNet.Api.Contracts.V1.transactionTypeEnum.authCaptureTransaction (processed as a new transaction and not as a tip)

AuthorizeNet.Api.Contracts.V1.transactionTypeEnum.priorAuthCaptureTransaction (The transaction cannot be found.)

 

Do I authorize the transaction and wait for the tip then complete it? But then when should i complete the transaction if their is no tip. 

 

We are using the c# .net api for this. Please help thank you.

Posts: 2,319
Topics: 51
Kudos: 157
Blog Posts: 65
Registered: ‎12-05-2011

Re: Adding a Tip after authorization and/or Capture

Hello @drewex

 

We do not currently support tip adjustments to authorizations, but this feature is planned for release in the coming months.

 

Richard

--------

Webhooks are now available for Authorize.Net

Using SOAP, see our deprecation notice.
Check out Accept.js, our Javascript replacement for DPM.
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Member
Posts: 2
Registered: ‎02-02-2017

Re: Adding a Tip after authorization and/or Capture

I need to create a solution in the following week or 2, so I had an idea but i dont have a live account to test this,

 

first I authorize and charge the persons card for full amount 50$.

if there is no tip it goes on as 50, if there is a tip coming little later on I void the transaction, and do another transaction for 55$ with tip. Now our concern is the does the 50 dolar show up persons account as a void or refund. Since its done same day the charge shouldnt have cleared and shouldnt show but there is no guarantee on this. 

 

Will this work? I cannot test it since i dont have a live account to see the transactions on payers account.

Member
Posts: 1
Registered: ‎06-17-2017

Re: Adding a Tip after authorization and/or Capture

Hello @RichardH

Is there possible to Adjust previous AUTH_CAPTURE_TRANSACTION with higher than original amount in CIM

Posts: 2,319
Topics: 51
Kudos: 157
Blog Posts: 65
Registered: ‎12-05-2011

Re: Adding a Tip after authorization and/or Capture

@Siva

 

No, using a customer profile works the same as a card number.  You currently cannot increase a prior authorization above the original authorized amount.

 

Richard

--------

Webhooks are now available for Authorize.Net

Using SOAP, see our deprecation notice.
Check out Accept.js, our Javascript replacement for DPM.
Pro Tip: Never use test mode in the sandbox, instead use the Testing Guide.
Member
Posts: 1
Registered: ‎06-17-2017

Re: Adding a Tip after authorization and/or Capture

[ Edited ]

Hello Richard, i just spoke with your colleagues on web chat, and they say there is no way to update a transaction once its captured but not yet Authorized (or vice versa.. confusing terms). However as someone mentioned above, if the Transaction was cancelled and the new Transaction captured to include the MODIFICATIONS or TIPS, will that work? prefer if it was updating the original but need a work around here.

 

You guys really should update your logic to support the Service Industries that allow TIPPING or MODIFICATIONS to orders. 

 

For example: Customer orders a Large Pizza for say $15.00, and puts in the comments ADD PEPPERONI, this ADD would need an additional charge of say $3.00. Once the order is pushed to the Merchant, they can read the comments/special instructions and see to ADD Pepperoni. this would then require them to update the AMOUNT and Re-authorize/capture and possibly add a TIP fo say $3.00... Once the Delivery is made, the customer signs the receipt and approves the ADDs... its not possible to make this process work by always cancelling the previous charges if they are going to SHOW UP on the Users Statements.. it drives too many red flags..