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Member
Posts: 3
Registered: ‎04-13-2015

Automated Recurring Billing - Succeeding months the credit card failed

Good Day!

 

I have a scenario

 

1. The customer registered and made a payment using his credit card and set it as monthly recurring.

2. After 2 months when authorize.net tried to deduct money to his credit card the transaction failed due to no funds.

 

Now my question is will our system be notified automatically? If yes, then how?

 

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Administrator Administrator
Administrator
Posts: 563
Registered: ‎08-03-2011

Re: Automated Recurring Billing - Succeeding months the credit card failed

 

Hi mkadusale,

 

You can configure your account to receive ARB email notifications as explained in this article. The email notifications include Failed Transaction Notice showing the declined and failed transactions happened to your subscriptions. You can check these notification emails or you can also use the Transaction Details API .

 

Thanks,

Joy

 

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Member
Posts: 1
Registered: ‎05-15-2015

Re: Automated Recurring Billing - Succeeding months the credit card failed

With email notification, Merchant can be notified, But to update users Recurring transaction status, some manual task need to be performed on merchant side. Does Authorize.net provide any WebHook functionality where system can send recurring transaction response (whether recurring transaction was successful or Failed) to the registered callback URI set by merchant in his Authorize.net account.

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Member
Posts: 5
Registered: ‎04-20-2015

Re: Automated Recurring Billing - Succeeding months the credit card failed

ARB  will send notifications to your "Silent URL." You can then take action based on those messages. I'm no expert on this, though. I'm still trying to puzzle out how to actually do this.