Integration and Testing

Authorize.Net API questions and help with your payment integration.

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Posts: 2,765
Topics: 57
Kudos: 270
Blog Posts: 67
Registered: ‎12-05-2011

Re: Batch are not getting Settled

The issue preventing some sandbox transactions from settling was corrected and they should settle at the next transaction cut off time configured in the sandbox merchant interface.

 

We would greatly appreciate if you would confirm if settlement is occuring or if you still see issues.  We apologize for the inconvenience.

 

Richard

Member
Posts: 4
Registered: ‎10-09-2014

Re: Batch are not getting Settled

Still not works on our side. Our settlement scheduled for couple of hours later than your message. But we still seeing all your transactions starting from october with pending status.

Member
Posts: 2
Registered: ‎10-07-2014

Re: Batch are not getting Settled

None of my transactions have settled. After my first Transaction Cut-Off time was missed I set it for 1am today, yet I still have all transactions since September 29th unsettled.

 

Posts: 2,765
Topics: 57
Kudos: 270
Blog Posts: 67
Registered: ‎12-05-2011

Re: Batch are not getting Settled

I've contacted Ops again and escalated this issue.  When I have more information, I'll post here.

 

Richard

Posts: 2,765
Topics: 57
Kudos: 270
Blog Posts: 67
Registered: ‎12-05-2011

Re: Batch are not getting Settled

The settlement process is running and the backlog of outstanding transactions should complete by this evening.  We apologize for the inconvenience.

 

Richard

Posts: 2,765
Topics: 57
Kudos: 270
Blog Posts: 67
Registered: ‎12-05-2011

Re: Batch are not getting Settled

Settlement should be complete for those accounts affected.  Please confirm if your transactions are settled.

 

Richard

Member
Posts: 4
Registered: ‎10-09-2014

Re: Batch are not getting Settled

Thanks! Works for us.

Posts: 2,765
Topics: 57
Kudos: 270
Blog Posts: 67
Registered: ‎12-05-2011