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CCV verification without zip in live mode

Hi,

Hopefully this is not a duplicated question - I have been unable to find the answer by searching the doc and forum.

 

We are trying to test Credit card verification for createCustomerProfileRequest using Live mode against the sandbox. Since the test customer is an international one, the country and address fields used are for a location outside the US and zip is not set as the customer will not have a zip code.

 

None of the checkboxes are ticked for Address Verification Service (AVS) Settings in the sandbox UI, so we expect that no AVS checks will be performed.

 

However, with no zip supplied, an error response is returned 

{code}

<?xml version="1.0" encoding="UTF-8" standalone="yes"?><createCustomerProfileResponse xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd"><messages><resultCode>Error</resultCode><message><code>E00027</code><text>There is one or more missing or invalid required fields.</text></message></messages><customerPaymentProfileIdList/><customerShippingAddressIdList/><validationDirectResponseList><string>3,1,290,There is one or more missing or invalid required fields.

{code}

 

The request is only accepted when a zip code is supplied. Why must zip be supplied in this instance?

mwilson
Member
0 REPLIES 0