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Posts: 46
Registered: ‎11-11-2010
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CIM - Authorize Same Amount Twice For Same Customer?

Hi,

 

I'm in the shipping business and more often than not I get the same customer shipping multiple packages that have the same weight so the shipping price is the same on these different shipments. 

 

However, I seem to get a declined response from one of the transactions because I'm authorizing the same amount twice for the same customer.

 

Is there anyway around this? 

 

I would like to be able to authorize the same amount as separate transactions because they are in reality separate shipments.

 

Thank you!


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Accepted by topic author olimits7
‎08-21-2015 01:58 AM
Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: CIM - Authorize Same Amount Twice For Same Customer?

You can use the extraOptions and add x_duplicate_window

or use a unique invoiceNumber, description, purchaseOrderNumber in the order node.

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Solution
Accepted by topic author olimits7
‎08-21-2015 01:58 AM
Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: CIM - Authorize Same Amount Twice For Same Customer?

You can use the extraOptions and add x_duplicate_window

or use a unique invoiceNumber, description, purchaseOrderNumber in the order node.

Contributor
Posts: 46
Registered: ‎11-11-2010

Re: CIM - Authorize Same Amount Twice For Same Customer?

Hi,

 

Thanks for the quick reply!

 

I would add this extraOptions tag to my "createCustomerProfileTransactionRequest" request; right?

 

How would I add x_duplicate_window to the extraOptions tag and set it to 0?

 

<extraOptions>x_duplicate_window = 0</extraOptions>

 

So if this is set to 0 it will allow duplicate transactions; right?

 

Thank you, again!

Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: CIM - Authorize Same Amount Twice For Same Customer?

Yeah, that look right.

Contributor
Posts: 46
Registered: ‎11-11-2010

Re: CIM - Authorize Same Amount Twice For Same Customer?

Ok, I was thinking about this and maybe it will just be easier to include a unique ID within the "invoiceNumber" node.

 

If I were to use "invoiceNumber" node in the "createCustomerProfileTransactionRequest" authorize only request; so I also have to include the "invoiceNumber" node in the capture/settle request too?

 

Thank you!

Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: CIM - Authorize Same Amount Twice For Same Customer?

Just the authorize only, you can't change it in  Prior Authorization and Capture Transactions