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Posts: 2
Registered: ‎03-21-2014
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CIM - Do Customer Payment Profiles expire?

We are in the process of implementing a CIM solution.  We are hoping to be able to automatically charge an existing Customer Payment Profile every year as part of an annual renewal to our service.  Once we setup a customer payment profile, is the customer's credit card information retained until we delete it?  Or, does it expire at some point? 

 

The reason I ask is that for refunds it has been stated in these forums that the card information is no longer available after 120 days so it has to be resent to submit a refund transaction.  Is this also true for submitting new transactions?

Thanks in advance for any information you can provide,
Jay


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Accepted by topic author ICSourceDev2013
‎08-21-2015 01:58 AM
Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: CIM - Do Customer Payment Profiles expire?

They don't expire.

The refunds transaction are against a transaction that you can't do a refunds after 120 days of the initial auth/capture transaction

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Solution
Accepted by topic author ICSourceDev2013
‎08-21-2015 01:58 AM
Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: CIM - Do Customer Payment Profiles expire?

They don't expire.

The refunds transaction are against a transaction that you can't do a refunds after 120 days of the initial auth/capture transaction

Member
Posts: 2
Registered: ‎03-21-2014

Re: CIM - Do Customer Payment Profiles expire?

RaynorC1emen7,

Thank you for your help!

Regards,

Jay