Posts: 6
Registered: ‎12-12-2019

CIM - How to create payment profile without requiring an address?

The APIs let you initially create the Customer Profile and add a card without requiring the user to enter their address.


However, if the user adds a second card, the APIs require submitting an address along with the card info. For convenience, we'd prefer our users not have to enter their address. Most enter their cards from a phone and it's just easier to not type out the address. We've been submitting a "place holder" address for users to get around this requirement. However, a small minority of banks have been declining the transaction because of the place holder address we're using. So this isn't seeming like a long term solution.


Is there any way to add payment profiles for a customer without requiring an address field be submitted? We used to do this with our old gateway. Any thoughts are appreciated. Thanks.