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CIM SOAP API returning a 550 error on sandbox and production

We're currently experiencing a complete failure of the SOAP API, which we use to create CIM profiles using the authorizesauce Python library.

 

It was working as of 10:45 a.m. central time this morning (April 18th.) It suddenly started failing at some point afterwards. Both our production and sandbox accounts simply return a 550 error with no other information when we attempt to create a CIM profile. We are able to, e.g., charge existing profiles, however.

 

Is there an issue with the SOAP API currently?

jaearess
Member
31 REPLIES 31

Thanks you Anurag, really apreciate you standing behind this and getting to resolved before the weekend! 

 

We have already been working with our vendor to get this updated asap!

 

Thanks again for your support as well as everyone here pooling to gether to get this addressed.

 

-R

I've updated AuthorizeSauce with a warning and recommendation to use the official python sdk.

 

https://github.com/drewisme/authorizesauce

drewisme
Member