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[CIM] Will future payments fail if user does not update address on card?

I need to inquire about the following user case:

 

- User adds a new credit card + valid address.

- Card is added and payment profile id is created.

- Payment profile id is used to make payments.

- User changes their address in their bank for the card.

- User does not update the adddress on our site.

 

Will payments still go through or fail due to the lack of address update?

 

Thanks,

Azizsaleh
Member
1 ACCEPTED SOLUTION

Accepted Solutions

Hello @Azizsaleh 

 

Transactions using customer profiles work the same as any individual transaction.  If the stored address doesn't match what is on filea nd youve've set it to validate, it will decline.

 

Richard

 

View solution in original post

RichardH
Administrator Administrator
Administrator
2 REPLIES 2

Hello @Azizsaleh 

 

Transactions using customer profiles work the same as any individual transaction.  If the stored address doesn't match what is on filea nd youve've set it to validate, it will decline.

 

Richard

 

RichardH
Administrator Administrator
Administrator

Thank you for your prompt answer!