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Member
Posts: 3
Registered: ‎02-28-2013

CIM getCustomerProfileRequest ..Please Help

whenever I try to post getCustomerProfileRequest the borwser will just hang and retur gateway timeout. this only happens if I put a correct customer profileID, but if I put a wrong profileid it will respond that the prfofile was not found. and getCustomerPaymentProfileRequest where I provide both the profileID and the payment profileID it does return Ok. but getCustomerProfileRequest is just hanging forever. I tried with diffrent profileids all the same results.

 

my code for getCustomerProfileRequest: (browser just hangs and after a minute returns time gateway error)

 

 <?xml version="1.0" encoding="utf-8"?>
<getCustomerProfileRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
<merchantAuthentication>
<name>$authorize_login_name</name>
<transactionKey>$authorize_tran_key</transactionKey>
 </merchantAuthentication>
 <customerProfileId>59444531</customerProfileId>
 </getCustomerProfileRequest>

 

my code for getCustomerPaymentProfileRequest: (the same profileid and works fine...)

 

 <?xml version="1.0" encoding="utf-8"?>
<getCustomerPaymentProfileRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
<merchantAuthentication>
<name>$authorize_login_name</name>
<transactionKey>$authorize_tran_key</transactionKey>
</merchantAuthentication>
<customerProfileId>59444531</customerProfileId>
<customerPaymentProfileId>54498113</customerPaymentProfileId>
</getCustomerPaymentProfileRequest>

 

Please help someone...

Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: CIM getCustomerProfileRequest ..Please Help

It failing on the request or failing on the code that reading the xml response?

Member
Posts: 3
Registered: ‎02-28-2013

Re: CIM getCustomerProfileRequest ..Please Help

First thanks for your attention to my question. on the request. I also installed for perl from cpan a module for CIM and it happens the same thing for the getCustomerProfileRequest. all the other requests are working fine. Thanks again. I hope you can lead me to the solution...
Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: CIM getCustomerProfileRequest ..Please Help

sound like a problem with the module, can you get support from them?

Member
Posts: 3
Registered: ‎02-28-2013

Re: CIM getCustomerProfileRequest ..Please Help

I Spoke to them, they are telling me that don't see any problem with the getCustomerProfileRequest API,
Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: CIM getCustomerProfileRequest ..Please Help

Don't know what to tell you, the XML run fine with my CIM data, and no one else are coming here for help with getCustomerProfileRequest issue.