Reply
Highlighted
Member
Posts: 5
Registered: ‎08-22-2014

CIM->Create Payment Provile -> throws declined error

Hello,

 

When i try with CIM to create Customer Payment Profile (with validation), i get an error, that transaction was declined.

 

Here is full error:

object(SimpleXMLElement)#6 (2) { ["messages"]=> object(SimpleXMLElement)#9 (2) { ["resultCode"]=> string(5) "Error" ["message"]=> object(SimpleXMLElement)#11 (2) { ["code"]=> string(6) "E00027" ["text"]=> string(35) "This transaction has been declined." } } ["validationDirectResponse"]=> string(339) "2,1,2,This transaction has been declined.,,U,6435209520,none,Test transaction for ValidateCustomerPaymentProfile.,0.00,CC,auth_only,none,XXXX,YYYYYY,ZZZZZZZZ 2,Kaunas,_NOTLISTED_,47103,LT,88888888,,email@example.com,,,,,,,,,0.00,0.00,0.00,FALSE,none,F70D37B2CD3F78098CAAD2448C4AFC68,,,,,,,,,,,,,XXXX1111,Visa,,,,,,,,,,,,,,,," }

 

In sandbox mode it works fine. But in live, with my live credit card i get this message.

 

 

Any ideas ?

 

Thank you.

Highlighted
Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: CIM->Create Payment Provile -> throws declined error

your visa end with 1111?

do you have another one to test?

It declined by the CC issuing bank, you can try passing the CCV code

 

Highlighted
Member
Posts: 5
Registered: ‎08-22-2014

Re: CIM->Create Payment Provile -> throws declined error

No, i changed here it to 1111. I'm passing CCV 3-digits code.

Highlighted
Member
Posts: 5
Registered: ‎08-22-2014

Re: CIM->Create Payment Provile -> throws declined error

Here is my request:

 

<?xml version="1.0" encoding="utf-8"?>
<createCustomerPaymentProfileRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <merchantAuthentication>
    <name>QQQQ</name>
    <transactionKey>WWWW</transactionKey>
  </merchantAuthentication>
  <customerProfileId>119805422</customerProfileId>
  <paymentProfile>
    <billTo>
      <firstName>EEEE</firstName>
      <lastName>RRRR</lastName>
      <address>TTTT</address>
      <city>Kaunas</city>
      <state>_NOTLISTED_</state>
      <zip>47103</zip>
      <country>LT</country>
      <phoneNumber>YYYY</phoneNumber>
    </billTo>
    <payment>
      <creditCard>
        <cardNumber>UUUU</cardNumber>
        <expirationDate>IIII</expirationDate>
      </creditCard>
    </payment>
  </paymentProfile>
  <validationMode>liveMode</validationMode>
</createCustomerPaymentProfileRequest>

Highlighted
Posts: 2,765
Topics: 57
Kudos: 247
Blog Posts: 67
Registered: ‎12-05-2011

Re: CIM->Create Payment Provile -> throws declined error

Hello @BigBug 

 

If the problem is with your live production account, may I suggest contacting customer support.  They have access to additional tools and resources to help troubleshoot your error.

 

Richard

Highlighted
Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: CIM->Create Payment Provile -> throws declined error

[ Edited ]

Try it thru the mechant account Virtual Terminal, with 0.00 auth_only transaction

if it also get decline from your cc bank, then try 0.01, if that works contact authorize.net support, they will need to do something to fix it.

 

I'm passing CCV 3-digits code.

didn't see it on your request

Highlighted
Member
Posts: 5
Registered: ‎08-22-2014

Re: CIM->Create Payment Provile -> throws declined error

Thank you for your notice.

 

I have added, but it gives the same message.

 

 

<cardCode>999</cardCode>

Highlighted
Member
Posts: 5
Registered: ‎08-22-2014

Re: CIM->Create Payment Provile -> throws declined error

"....Try it thru the mechant account Virtual Terminal, with 0.00 auth_only transaction

if it also get decline from your cc bank, then try 0.01, if that works contact authorize.net support, they will need to do something to fix it. ... "

 

Thank you for your idea. It works with 1 USD and it get's declined with 0 USD.