CREATE CIM Profile

[naveenkumar]

Hi,

I'm Naveen from Zoho Corp. We have integrated Authorize.Net with our service 'Zoho Subscriptions'. We are calling Authorize.Net APIs using your SDK for creating CIM customers and make transactions for our merchants

The problem is the transaction is gets failed while creating a CIM customer.

For your reference. Response from Authorize.Net as follows:-

2,1,2,This transaction has been declined.,000000,U,7396943070,none,Test transaction for ValidateCustomerPaymentProfile.,0.00,CC,auth_only,149472000000047107,Hillary Nestlerode,,,PO Box 490,Capitola,CA,95010,U.S.A,,,,,,,,,,,,0.00,0.00,0.00,FALSE,none,6A48949539860FFCC663B285ACFEDF53,N,,,,,,,,,,,,XXXX8109,Visa,,,,,,,,,,,,,,,,

But there is no issues when we create a CIM profile directly in Authorize.Net account with the same card. 

This is a serious issue for us. Kindly make it resolve this problem

[RaynorC1emen7]

Did you pass in the same info?

Look like the name is in the firstname field and not seperated.

Did you pass in the CVV code? Because it the CVV response is 'N' no match.

You can check th response here Chapter 4 "Fields in the Payment GatewayResponse"

http://www.authorize.net/support/AIM_guide.pdf

[naveenkumar]

Yes we are sending the same information. We are not send CVV in both API and create CIM Profile in the Authorize.Net account.

[naveenkumar]

API Response received while creating a CIM Profile.

Success 

1,1,1,This transaction has been approved.,862307,Y,7418377374,none,Test transaction for ValidateCustomerPaymentProfile.,0.00,CC,auth_only,149472000000070013,Jennifer Wesolowski,,,261 Solana St,San Jacinto,CA,92582,U.S.A,,,,,,,,,,,,0.00,0.00,0.00,FALSE,none,032E76FF161DC5DFC8E413182CA50D8D,N,,,,,,,,,,,,XXXX0999,Visa,,,,,,,,,,,,,,,,

Failure 

2,1,2,This transaction has been declined.,000000,Z,7418377146,none,Test transaction for ValidateCustomerPaymentProfile.,0.00,CC,auth_only,149472000000070003,David Kuhl,,,8725 A Bush Hill Dr,Santee,CA,92071,U.S.A,,,,,,,,,,,,0.00,0.00,0.00,FALSE,none,B00E0920341430B2D8AC00DC1F71DECA,N,,,,,,,,,,,,XXXX1530,Visa,,,,,,,,,,,,,,,,

In both transactions,  CVV response is 'N'. Then Why one transaction get success and the other one is get failed.

If I create a CIM profile directly in Authorize.Net account with the same cc information of the failed transaction get success..

[RaynorC1emen7]

Didn't look like you the same info. as one is Jennifer Wesolowski and the other is David Kuhl.

Response field#6 AVS response

http://www.authorize.net/support/AIM_guide.pdf