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- Error creating test account
01-30-2013 01:07 PM - edited 01-30-2013 01:07 PM
Too bad, hope they fix it soon.
I was able to create an account in that a confirmation email was sent with a Gateway ID, links, etc.; though the final post-submit screen was blank with a 500 error (IE server down). However my login credentials won't work which I assume is part of the same problem... (calling the help number in this case is a rather Kafka-esque study in frustration - the number appears with a failed login, you call it, choose the menu item for help with failed login/forgotten credentials and it simply gives you the URL to login that you started with, wash rinse repeat :banghead: ).
02-04-2013 08:10 AM
I have been experiencing the same problem since Friday 2-1-2013.
I contacted support at one point and they told me they could not help me since it is "just the test environment" and that they have no access to anything there.
They recommended that I create a new account. I have attempted to create five of them so far since Friday...all with the same results.
02-08-2013 06:07 PM
Thanks for your post/reminder.
I just re-tried a new account setup (Friday February 8, 9:00 pm EST) and lo and behold it worked! Got my API & trans keys. Tried my new creds at sandbox.authorize.net and I'm in. :)
10-19-2014 07:50 AM
I've tried several times to create a sandbox account and get the same error message;