Integration and Testing

Authorize.Net API questions and help with your payment integration.

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Member
Posts: 6
Registered: ‎12-06-2013

Can't create a test account

I keep getting the following error message:

 

Form Errors

  • An error occurred while parsing the XML request.
  • Error activating test account

Please return to the form and correct the errors.

 

I do get the welcome email but my credentials don't work

Administrator Administrator
Administrator
Posts: 563
Registered: ‎08-03-2011

Re: Can't create a test account

Hi,

 

This error will occur when parameters on the login ID and password are not met. For login ID please use alphanumeric with minimum of 8 characters, same things goes with the password. You password needs to contain lower case, upper case and numbers too.

 

Thank,

Joy

Member
Posts: 2
Registered: ‎05-17-2014

Re: Can't create a test account

The error still occurs.

 

I put an alohanumeric more than 8 characters user name and password with both upper, lowercase characters numbers and symbols.

I receive the email with the Payment Gateway, but the account is not created.

I tried to recover the account or the password, nothing works

 

I'm using the Latest Chrome on Win7

Member
Posts: 2
Registered: ‎05-17-2014

Re: Can't create a test account

The problem was a special character from the password I tried..

 

Maybe they don't allow !@#$%^&*()_+ characters