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Member
Posts: 5
Registered: ‎03-07-2017

Cancel ARB Subscription and renewal possibility

Hi, 

 

I'm working on custom PHP application and we set 1 year ongoing subscription.
1) Is there anyway customer can cancel subscription at any time within active susbscription status.  

2) I want to send renewal email 48 hours prior to subscription expire, 

 

Thanks

Posts: 2,112
Topics: 48
Kudos: 138
Blog Posts: 63
Registered: ‎12-05-2011

Re: Cancel ARB Subscription and renewal possibility

Hello @jay71134

 

A subscription can only be modified within the Merchant Interface or through the API.

 

If you wish to send email prior to expiration, you'll need to do that from within your application.

 

Richard

--------

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Check out Accept.js, our Javascript replacement for DPM.
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Member
Posts: 5
Registered: ‎03-07-2017

Re: Cancel ARB Subscription and renewal possibility

@RichardH 

If i change subscription amount through API, does this change apply to next payment or immediatly customer charged. I want to charge customer to next payment. 

 

Thanks

Posts: 2,112
Topics: 48
Kudos: 138
Blog Posts: 63
Registered: ‎12-05-2011

Re: Cancel ARB Subscription and renewal possibility

@jay71134 If you change the amount to charge, it takes effect on the next scheduled transaction.

 

Richard

--------

Webhooks are now available for Authorize.Net

Using SOAP, see our deprecation notice.
Check out Accept.js, our Javascript replacement for DPM.
Pro Tip: Never use test mode in the sandbox, instead use the Testing Guide.
Member
Posts: 5
Registered: ‎03-07-2017

Re: Cancel ARB Subscription and renewal possibility

 

Hi @RichardH

That's great. This is what I'm looking for. 

 

Thanks

Member
Posts: 5
Registered: ‎03-07-2017

Re: Cancel ARB Subscription and renewal possibility

Hi @RichardH

I know we have USD currency for testing account, is there any way i can set other currencies while testing my application 

 

Thanks

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Posts: 2,112
Topics: 48
Kudos: 138
Blog Posts: 63
Registered: ‎12-05-2011

Re: Cancel ARB Subscription and renewal possibility

@jay71134

 

Yes, by creating additional sandbox accounts and specifying the desired currency on the sandbox account creation form.  Each gateway can only support a single currency.  

 

Richard

--------

Webhooks are now available for Authorize.Net

Using SOAP, see our deprecation notice.
Check out Accept.js, our Javascript replacement for DPM.
Pro Tip: Never use test mode in the sandbox, instead use the Testing Guide.