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Card code "What's this?" link on the hosted payment form returns a 404 (not found) error:

When I click the "What's this?" link on the hosted payment form (sandbox mode, if it makes any difference), I get sent to this URL:

https://account.authorize.net/help/Miscellaneous/Pop-up_Terms/hosted/Card_Code.htm

That page, however, returns a 404 error. According to my client, it was working up until recently.

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Registered: ‎12-05-2011

Re: Card code "What's this?" link on the hosted payment form returns a 404 (not found) err

Thanks for the report TJPride.  I have forwarded this to our production team to investigate.  Do you have any details on when your client started experiencing this issue?

 

Richard

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Re: Card code "What's this?" link on the hosted payment form returns a 404 (not found) err

He says a few days ago, though I don't know how accurate that is. I get the same bad link on production, btw.

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Registered: ‎10-29-2012

Re: Card code "What's this?" link on the hosted payment form returns a 404 (not found) err

What is the status of this? I am testing CIM, and I also get a 404 when clicking the "What this" on the card code.

 

I am using the testing server, but I sure don't want to go live if this is still broken on live!

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Re: Card code "What's this?" link on the hosted payment form returns a 404 (not found) err

A 404 is also returned for the "what's this" on the ABA Routing Number:

https://account.authorize.net/help/Miscellaneous/Pop-up_Terms/hosted/ABA_Routing_Number.htm

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Re: Card code "What's this?" link on the hosted payment form returns a 404 (not found) err

Both of these issues should now be resolved.

 

Richard