CreateCustomerProfileTransaction comes back with null

[ashsawant]

We have the CIM process making payments for us based on Profile ID's. We use the CreateCustomerProfileTransaction function and it has been working with no issues, except for 1. For declined transactions, the function returns the expected string. But for 1 case, Particular Customer Profile ID, when the code submits the transaction for payment, the function returns a null. I am not sure why it is so. I see that all the payments values are present for the required field. But I get a null back  instead of a declined transaction or error.

[Michelle]

Hello ashsawant,

This sounds like there may be a problem in the specific code you are using. The APIs don't return "NULL" values and will always return an XML response. I would recommend seeing if you can figure out where the NULL value is coming from. Or maybe posting your code and the response here so we can look at it more.

Thanks,

Michelle

Developer Community Manager

[Michelle]

This sounds like there may be a problem in the specific code you are using. The APIs don't return "NULL" values and will always return an XML response. I would recommend seeing if you can figure out where the NULL value is coming from. Or maybe posting your code and the response here so we can look at it more.

Thanks,

Michelle

Developer Community Manager