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Registered: ‎09-08-2017

Credit Card reader delete leading characters?

Hello,

 

We are using a Magtek credit card reader as input to the credit card field on WooCommerce POS.  However, when we swipe the card two leading characters like B% are displayed.  Where is the modification made to truncate those uneeded marks for processing?

 

Thanks,

 

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Registered: ‎12-05-2011

Re: Credit Card reader delete leading characters?

Hello @jkrizan

 

You may need to contact Magtek, the manufacturer of the device for information on how to solve your issue.

 

Richard

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Registered: ‎04-28-2017

Re: Credit Card reader delete leading characters?

[ Edited ]

By default, sentinels are enabled and transmitted. To modify the default settings of a USB Magtek reader on a Windows machine, for example, see below.

First you would need to download and install the demo application from:
http://www.magtek.com/support/software/demo_programs/usb_swipe_insert.asp

Once installed run the application and attach the MSR device. Once the device is detected follow the directions below.

To disable sentinels:

1. In the orange highlighted area check “Auto Add Length” and then in the line below enter: 01 14 03 and select “Send Msg”.


To enable sentinels:

1. In the orange highlighted area check “Auto Add Length” and then in the line below enter: 01 14 63 and select “Send Msg”.

 

You will then get a response from the device informing you that the command was successful.

After the command has been sent you will need to power cycle the device.

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