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Member
Posts: 1
Registered: ‎06-14-2019

Customer Email Receipt for Authorization Only Transaction

Hi there,

 

I'm wondering whether it is possible to skip sending email receipt for particular type of transaction?

 

Scenario that we are having is next:

 

Prior to creation of recurring subscription we are making sure customer's credit card is valid and we add authorize only transaction for the amount of the recurring subscription and void it immediatelly. This is where email receipt is sent to the customer first time. Afterwards, when recurring transaction is triggered another email receipt is sent and this is confusing customers. We are looking for a way to avoid/skip sending authorization only email receipt but when actual recurring transaction occurs we want to send the email.

 

What are my options to go regarding this scenario?

 

Thanks in advance,

Dejan