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Contributor
Posts: 25
Registered: ‎05-09-2013

Customer details n transaction details api

Hi,

 

We have integrated authorize.net in our product.

 

We are using the transaction details API for reporting.

 

For one our clients the  "getTransactionDetailsRequest" api method is not returning the customers address and line item details. This is affecting the reporting.

 

Why are the details not retunred.

 

Can anyone please help.

Posts: 2,765
Topics: 57
Kudos: 251
Blog Posts: 67
Registered: ‎12-05-2011

Re: Customer details n transaction details api

Hello @Sarita555

 

Can you provide a Transaction ID so we can research this further?

 

Richard

Contributor
Posts: 25
Registered: ‎05-09-2013

Re: Customer details n transaction details api

It's our Clients Transaction Id.. So is it safe to provide it here?
Administrator Administrator
Administrator
Posts: 563
Registered: ‎08-03-2011

Re: Customer details n transaction details api

 

Hi Sarita555,

 

Please email us more details including the transaction ID in question and the exact request you are sending at Developer@Authorize.Net so we can check this for you.

 

Thanks,

Joy