Posts: 1
Registered: ‎07-27-2011

Disable Shipping Section on the SIM Form

My site is a service that doesn't require shipping. On the SIM form, how would I disable the shipping portion so my customers don't get confused. Thanks.

All Star
Posts: 1,072
Registered: ‎08-17-2009

Re: Disable Shipping Section on the SIM Form

Hello jbaranski1,


To disable the shipping information from appearing on the hosted payment form, follow these steps:


  1. Log into the Merchant Interface at
  2. Click Account from the main toolbar
  3. Click Settings from the menu on the left
  4. Click Payment Form under the Transaction Format Settings section
  5. Click Form Fields
  6. Uncheck all the boxes in the Shipping Information section
  7. Click Submit

This will make it so that no shipping fields display on the hosted payment form.





Developer Community Manager