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Posts: 4
Registered: ‎05-03-2016

E00027 error when refunding with token and masked Routing/Acc# (CIM)

Hello.

 

E00027 error when refunding with token and masked Routing/Acc#

 

I recieve E00027 The transaction cannot be found error. I do refund with token and masked Routing and Account numbers.

 

My request:

<?xml version="1.0" encoding="UTF-8"?>
<createCustomerProfileTransactionRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
   <merchantAuthentication>
      <name>***</name>
      <transactionKey>***</transactionKey>
   </merchantAuthentication>
   <transaction>
      <profileTransRefund>
         <amount>12.34</amount>
         <bankRoutingNumberMasked>XXXX1891</bankRoutingNumberMasked>
         <bankAccountNumberMasked>XXXX6789</bankAccountNumberMasked>
         <transId>20000958700</transId>
      </profileTransRefund>
   </transaction>
</createCustomerProfileTransactionRequest>

 

 

Does it even supposed to work? Am I missing something? Original transaction (20000958700) was made via token.

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Registered: ‎12-05-2011

Re: E00027 error when refunding with token and masked Routing/Acc# (CIM)

Hello @aleon

 

It may be simpler to use a refund transaction using the transaction id.

 

http://developer.authorize.net/api/reference/index.html#payment-transactions-refund-a-transaction

 

Richard

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Member
Posts: 4
Registered: ‎05-03-2016

Re: E00027 error when refunding with token and masked Routing/Acc# (CIM)

@RichardH

 

The problem is that suggested approach isn't convenient for me. If it's possible to make refund <createCustomerProfileTransactionRequest> - it will be much easier for my existing integration.

 

Such request works for CC flawlessly.

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Posts: 4
Registered: ‎05-03-2016

Re: E00027 error when refunding with token and masked Routing/Acc# (CIM)

*bump*