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Member
Posts: 2
Registered: ‎03-11-2016
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Email saying my developer (payment gateway) password changed

Got an email at 5:14am EST today saying my password had been updated, which of course I didn't change.

 

I was able to log into the sandbox with my current password.  For safety sake, I changed it.

 

Not sure if this was a system glitch or what.    There were no links in the email so it doesn't appear to be a phising scam although I did forward it to support.

 

Did anybody else experience this?

 


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Accepted by topic author fuhrj
‎03-11-2016 08:30 AM
Member
Posts: 2
Registered: ‎03-11-2016

Re: Email saying my developer (payment gateway) password changed

Got a response from support.  

 

They found an issue where sandbox password and email change emails were not being sent out,  so there was a backlog from 3/1 to today.

 

After they resolved the issue, the backlog was delivered.

 

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Solution
Accepted by topic author fuhrj
‎03-11-2016 08:30 AM
Member
Posts: 2
Registered: ‎03-11-2016

Re: Email saying my developer (payment gateway) password changed

Got a response from support.  

 

They found an issue where sandbox password and email change emails were not being sent out,  so there was a backlog from 3/1 to today.

 

After they resolved the issue, the backlog was delivered.