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Posts: 1
Registered: ‎11-22-2017

Error Code 13 - Login ID Confirmed, Same integration works on Sandbox[develop is ok]

Hi All,

 

We're consistantly getting error code 13 on the sandbox server (develop works perfectly)

we've confirmed the live login ID, both online and through the support line.

 

i use the same code && api login id && trans key

 

use iframe,code:

 

<form action="https://test.authorize.net/gateway/transact.dll" method="POST" class="chase-form">
			<ul>
				<li>
					<div class="par"><i></i><span id="securePaymentblock">Secure payment</span></div>
				</li>
				<li>
					<div class="hasIcon card-number">
						<input type="text" class="form-control cc-num" maxlength="19" placeholder="**** **** **** ****" name="x_card">
						<i class="icon-card"></i>
						<span class="chase-type chase-VISA" style="display: inline;"></span>
					</div>
				</li>
				<li>
					<div class="hasIcon expiry-date">
						<input type="text" maxlength="5" class="form-control cc-exp" placeholder="MM/YY" name="x_exp">
						<i class="icon-date"></i>
					</div>
					<div class="hasIcon cvv">
						<input type="text" class="form-control cc-code" maxlength="4" placeholder="123" name="x_card_code">
						<i class="icon-lock"></i>
					</div>
					<div class="chase-aq">								
						<i class="chase-icon"></i>
						<div class="popover-content" style="display: none;">
							<div class="popover-content-close">×</div>
							<div class="arrow"></div>
							<span>Please enter your security code as shown in the image</span>
							<em class="chase-cvv"></em>
						</div>
					</div>								
				</li>
				<li>
					<button id="primaryButton" class="btn btn-block btn-primary" type="submit" value="doPayment"><span id="paymentbuttontext">Pay</span></button>
				</li>
				<li>
					<a id="secondaryButton" class="btn btn-block btn-secondary cancel" type="submit" href="http://checkout-release-dev.cndirect.com/Checkout-failure.html">Cancel</a>
				</li>
			</ul>
			<input type="hidden" name="x_address" value="addresadfasdfasdfasdfasdfs1"><input type="hidden" name="x_amount" value="23.99"><input type="hidden" name="x_city" value="shenzhen"><input type="hidden" name="x_country" value="China"><input type="hidden" name="x_cust_id" value="314"><input type="hidden" name="x_delim_data" value="TRUE"><input type="hidden" name="x_first_name" value="tong1471513650"><input type="hidden" name="x_fp_hash" value="d28a9286860180feb80b55d35b975d69"><input type="hidden" name="x_fp_sequence" value="1511355767"><input type="hidden" name="x_fp_timestamp" value="1511355767"><input type="hidden" name="x_last_name" value="liang"><input type="hidden" name="x_login" value="3JcVE4m3EU"><input type="hidden" name="x_logo_url" value="http://medias.dresslink.com/dl-picture-2016-08-09-57a992a7c78a2.gif"><input type="hidden" name="x_phone" value="4651252454545"><input type="hidden" name="x_po_num" value="CNNW51C70"><input type="hidden" name="x_receipt_link_method" value="GET"><input type="hidden" name="x_receipt_link_text" value="Back to cndirect.com !"><input type="hidden" name="x_receipt_link_url" value="http://checkout-release-dev.cndirect.com/paymentAuthorizenet-success.html"><input type="hidden" name="x_relay_response" value="TRUE"><input type="hidden" name="x_relay_url" value="https://checkout-t.cndirect.com/PaymentAuthorizenet-devrelay.html"><input type="hidden" name="x_ship_to_address" value="adsafsfsd"><input type="hidden" name="x_ship_to_country" value="United States"><input type="hidden" name="x_ship_to_city" value="fdsfdsf"><input type="hidden" name="x_ship_to_first_name" value="fsdfsdf"><input type="hidden" name="x_ship_to_last_name" value="sdfsdf"><input type="hidden" name="x_ship_to_state" value="3614"><input type="hidden" name="x_ship_to_zip" value="234234"><input type="hidden" name="x_state" value="Guangdong"><input type="hidden" name="x_version" value="3.1"><input type="hidden" name="x_zip" value="4512451"><input type="hidden" name="x_delim_char" value=","><input type="hidden" name="x_relay_always" value="TRUE">				<input type="hidden" name="x_card_type" value="VISA" id="x_card_type"><!--卡种-->
				<input type="hidden" name="x_card_num" value="" id="x_card_num"><!--卡号-->
				<input type="hidden" name="x_exp_date" value="" id="x_exp_date"><!--日期 不带/-->
		</form>

 

My development environment is normal

 

My sanbox environment error:  error code 13

 

please help

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All Star
Posts: 699
Registered: ‎11-03-2016

Re: Error Code 13 - Login ID Confirmed, Same integration works on Sandbox[develop is ok]

Hi @beyound87,

 

Our response code lookup tool gives more information about any error code you might get. 

 

Looking at the information for E00013 lets us know that there's a problem with one of the fields that you're sending. The response that you get back from our system should have an additional message in it letting you know which field is the problem. What is the complete response that you're getting back from our server?