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Error Code: 38

Error Code: 38


Error message: The Global Payment System identification numbers are incorrect. Call Merchant Service Provider.

 

What should I do?

 

suzhenghao
Member
3 REPLIES 3

Hi @suzhenghao

 

Its looks to be processor setup issue . 

 

Please reach out to the customer care at 1.877.447.3938 for futher assistance . 





Send feedback at developer_feedback@authorize.net
Anurag
Moderator Moderator
Moderator

Is there a specific solution?
such as
1.The problem of bank card
2.The problem of the procedure
3.The problem of authorize.net configuration

As per the error code (https://developer.authorize.net/api/reference/responseCodes.html?code=38). , please talk to GPS processor customer service and then talk to authorize.NET to correct the configuration. 

 

-Bhavana

bhav
Authorize.Net Expert Authorize.Net Expert
Authorize.Net Expert