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Member
Posts: 3
Registered: ‎03-03-2017

Re: Error E00001 Sandbox

We just tried again and it seems to be working fine again.

 

Thanks Richard.

Regular Contributor
Posts: 52
Registered: ‎10-28-2015

Re: Error E00001 Sandbox

[ Edited ]

We are experiencing connection issues with the Sandbox today as well using the SIM form. I assume this is related to the known issue, but here are some details in case they are helpful.

 

In one case, the form did not load and a 550 error was delivered instead. In another case, the form loaded but there was an error trying to report the transaction back to our relay response script. We also can't log into the Sandbox account right now.

 

Thanks, Fritz

Contributor
Posts: 34
Registered: ‎09-29-2016

Re: Error E00001 Sandbox

It is working for me as well.

 

Can you provide any insight on what the issue was?

Posts: 2,765
Topics: 57
Kudos: 248
Blog Posts: 67
Registered: ‎12-05-2011

Re: Error E00001 Sandbox

The sandbox issues should be corrected.  Please confirm if you are no longer seeing issues.

 

As far as the cause, it appears to have been a hardware failure.

 

Richard

Posts: 1,476
Topics: 33
Kudos: 34
Solutions: 126
Registered: ‎09-14-2009

Re: Error E00001 Sandbox

I'm seeing an issue when logging into the Merchant Interface:

 

Error

The following error(s) occurred:

Unanticipated error occurred. Please try again later.

 

I'm also getting a 401 error when making an API call (webhooks):

 

Unauthorized: Invalid Authentication values provided (401)


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Posts: 2,765
Topics: 57
Kudos: 248
Blog Posts: 67
Registered: ‎12-05-2011

Re: Error E00001 Sandbox

@stymiee Do you continue to see issues?  Our operations team has indicated that errors have subsided.

 

Richard

Posts: 1,476
Topics: 33
Kudos: 34
Solutions: 126
Registered: ‎09-14-2009

Re: Error E00001 Sandbox

I was only available to check again now but I can confirm the issue has been resolved.


-------------------------------------------------------------------------------------------------------------------------------------------
John Conde :: Certified Authorize.Net Developer (Brainyminds) :: Official Authorize.Net Blogger

NEW! Handling Authorize.Net's Webhooks with PHP

Integrate Every Authorize.Net JSON API with One PHP Class (Sample code included)

Tutorials for integrating Authorize.Net with PHP: AIM, ARB, CIM, Silent Post
All About Authorize.Net's Silent Post