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Contributor
Posts: 18
Registered: ‎06-30-2011

Error E00039

I have a real issue with this. A few minutes ago I was able to create a new customer record using the CIM API (developer account) without any issue. Now I am trying to create a new customer record (with all information being different). I am using the same VISA test account 4111111111111111 with the same expiration date but that should not matter. I tried using the other test visa numbers (that are 13 digits only) but of course they do not work.

 

What am I doing wrong here?

 

Thanks!

Member
Posts: 4
Registered: ‎07-20-2011

Re: Error E00039


@TK wrote:

I am using the same VISA test account 4111111111111111 with the same expiration date but that should not matter.



Well, page 116 of the CIM XML guide says about this error:

 

  • Code: E00039
  • Text: A duplicate record already exists
  • Description: A duplicate of the customer profile, customer payment profile, or customer address was already submitted.

Therefore, it does matter that you use the same credit card number. In your welcome e-mail you should have six different card numbers for testing.