Posts: 25
Registered: ‎11-24-2011

Error Transaction has been declined from service

Hi Team,


We have created one website and interated payment service using CIM. Its working fine for most of the user able to create customerprofile, payment profiles and trasnactions. But some of users its showing error message that

'Transaction has been declined ' Error messge while creating the payment profile using our website , same card details able to create payment profile and able to make transaction using manual process of website.

Could you please help me why not creating from our website where as succefully creating from website?

It will be very help full for us. We have strucked with so many users to create payment profile with our website.






Posts: 4,525
Registered: ‎03-08-2010

Re: Error Transaction has been declined from service

Do you know what the Response Reason Codes for those transactions? Transaction has been declined could be anything. If not, call support might help.