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Posts: 25
Registered: ‎05-09-2013

Find Subscription cancelation date

[ Edited ]

Hi,

 

How can I find the date when the subscription was canceled?

 

GetSubscription method returns the startDate but it doesn't return the endDate.

 

Is there any way to get the end date.

 

We need this information to calculate churn rate in our app.

 

Thank You.

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Posts: 725
Registered: ‎11-05-2018

Re: Find Subscription cancelation date

@Sarita555 

 

There are a number of ways to do that using the info returned from subscription reporting but I will not even get into them as they take more work than is necessary. I do not believe there is a response field in any API call to get that, but you can subscribe to subscription events for Webhooks. That is what you want to do. Set up webhooks.