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Regular Contributor
Posts: 82
Registered: ‎02-15-2013

Find reason for declined transactions

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I am using Wp-ecommerce with Authorize.Net CIM. We are getting transactions that are declined. But it doesn't record what the error code was. I logged into Authorize.Net but those transactions IDs don't appear in the reports. My shopping cart records the transaction ID. Is there a way for me to find out why these transactions were declined?

Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: Find reason for declined transactions

Did you search on both settled and unsettled batch?