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Registered: ‎02-14-2020

Future subscription creating Pending Capture transactions

I have a membership page in Salesforce APEX that allows for payment of current membership, as well as creating a subscription to pay for membership renewals in the future. I am handling the present transaction and the future subscription in separate Authorize calls.

 

The subscription is set up to start about 10 and 1/2 months in the future, recurring yearly.

 

The initiation of the subscription is causing the creation of a Authorize Pending Capture transaction, which has caused a couple of people to complain, though the hold is apparently released after a short time. These are also cluttering up our Unsettled Transaction view, and perhaps costing us as well. 

 

Is there something we can do to avoid this, on the code or the configuration side?

 

Is it OK to delete all these Authorize Pending Capture payments?

 

Thanks for your help.