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Get Subscription ARBGetSubscriptionRequest not returning description

I'm using Get Subscription (ARBGetSubscriptionRequest) to retrieve details of the specified description.  Specifically, I need the subscription's description which contains important information for processing the payments automatically.

 

According to the documentation, the returned XML response ARBGetSubscriptionResponse should contain the description as part of "optional order information" on the xpath order/description.  However, order is not returned.   In fact, there's a lot of data specified in the ARBGetSubscriptionReponse that should be returned that I'm not seeing.

 

I don't see any flag to set on the input.  What am I missing?  How do I get this value?

 

 

 

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Accepted by topic author jwilson2000
‎06-19-2019 09:35 AM
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Posts: 8
Registered: ‎03-21-2019

Re: Get Subscription ARBGetSubscriptionRequest not returning description

Solved this. If you specify a description when creating a subscription but don't specify an invoice #, neither will be returned later by Get Subscription. 

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Posts: 8
Registered: ‎03-21-2019

Re: Get Subscription ARBGetSubscriptionRequest not returning description

Discovered that the "order" XML node containing the subscription description is being returned from some of our other merchant accounts, so it must be related to an account setting. 

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Solution
Accepted by topic author jwilson2000
‎06-19-2019 09:35 AM
Member
Posts: 8
Registered: ‎03-21-2019

Re: Get Subscription ARBGetSubscriptionRequest not returning description

Solved this. If you specify a description when creating a subscription but don't specify an invoice #, neither will be returned later by Get Subscription.